Shipping and Lead Times

Production and Shipping Lead Times

Please be advised that all doors are handcrafted and made to order as implied in our name CustomSlidingBarnDoors.com. Lead times may vary and are only estimates, but typically we process each door in 10-15 business days. We are SUPER FAST! We know you are excited for your door, and we want to do our part to get it in your hands ASAP.  If there is an issue during processing, we will get in touch with you directly to coordinate via the contact information that you provide at check-out so be sure to give us your real details 🙂 It is rare to not complete a door in this time frame, but it can happen if we have a few large developers place large orders in the same week. Please do not arrange for an install until we have arranged a shipping date. All of our doors come already assembled. Isn’t that great?

For standard orders, interior barn doors can take 10-15 business days to manufacture and may be shipped for $195 via freight terminal to terminal shipping. Freight shipping may be used when an order exceeds the capacity of UPS. Shipping lead times are approximate and are not guaranteed. If the shipping for your size door changes outside of that $195, we will coordinate with you directly. Contact us directly to inquire about multi-door shipping. Our goal is to keep your barn doors as economically priced as possible. For the most accurate quote please send us an email directly with your shipping zip code. 

If you live in the Denver, CO area we can arrange for a $50 local delivery fee, or arrange a FREE Pick-Up (we’d love to meet you!).

Current Door Manufacturing is estimated at

Standard Doors: 10-15 business days

Custom Doors : 10-15 business days

*these times can change slightly if you place your order in the same day as other bulk orders.

Cancelled Orders

Please note that since we provide an expedited manufacturing time, there is often very little time after you place an order and us starting to build your door to make any changes. With that being said, if you need to cancel within 6 hours of placing your order, we will do our best to accommodate. Please contact 720-500-3985. After the 6 hours, all sales are final.

Returns

All of our door are custom made to your preferences. Since these are custom doors, we do not allow returns at this time. Please ensure you have all the correct measurements and preferences before placing your order.

Online Orders

It is the consumer’s responsibility to understand what they are ordering when using the online system. CustomSlidingBarnDoors.com has provided many online photo resources and descriptions to help you during your order. Please read these descriptions carefully. If you are unsure about what your order will look like or what is included, please call us at 720-500-3985 for help placing your order or mycustombarndoor@gmail.com.

Shipping Methods

Free Pick-Up is allowed for those who are willing to travel to the Denver area. Due the size of these doors, as they come fully assembled, we typically ship to your closest freight center which is defined by your zip code. Not familiar with freight shipping, we can help! $195 is our Freight terminal to terminal shipping (for most zip codes) and we do our best to attempt to arrange Freight terminal to door delivery of your product when available, however there are a variety of factors that are involved. If you’d like to inquire about home delivery, give us a shout! It is the consumer’s responsibility to arrange for installation and delivery beyond the curb. Please do not schedule the installation for your door until it has arrived. If you order a door outside of the standard size, freight shipping at a higher cost may be arranged.

Door Finishes and Wood Texture

Our doors are not meant to be ‘perfect.’ CustomSlidingBarnDoors.com specializes in rustic & industrial design in our doors. Most of our doors are made from a variety of wood types. It is normal to have large knots in the wood that give it character and a rustic look. Often times we ‘rough up’ the door for some added rustic texture called ‘wear ‘n tear.’ If you need a smooth finish please be sure to place your order by calling 720-985-9143 for help placing your order. But seriously, you are ordering a barn door and while this is brand new wood and a brand new door, we design rustic barn doors. That implies you want some rustic elements that are implied with that term. The elegance of these doors are in the imperfections and detail.

International Shipping

We unfortunately are not able to ship outside of the lower 48 states. For a custom request, we will research and do our best to accommodate all of our clients.